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v26.5

New Fanvil & AudioCodes Device Support, Webex API Enhancements, and Key Bug Fixes

⚙️ New Support
🌟 Enhancements
🐛 Bug Fixes
Jun 1, 2026

This release expands device support with new Fanvil V-Series models, additional InnoMedia MTA9338 models, and Webex-ready AudioCodes MP-524 provisioning. On the platform side, the Webex Asset Search API now accepts Webex identifiers directly, phone contact directory exports have been moved to background jobs for better performance, and Webex token error reporting has been made more transparent. This release also includes several important bug fixes covering firmware upgrades, template creation, large-hierarchy API timeouts, Grandstream firmware credentials, and Microsoft Teams ATA192 behavior.

📞 New Device Support

Fanvil — V-Series

Support has been added for the following Fanvil V-Series models:

  • V60G
  • V60P
  • V60W
  • V61G
  • V61W
  • V62G
  • V62 Pro
  • V62W
  • V63
  • V64
  • V65
  • V66
  • V66 Pro
  • V67

InnoMedia

Support has been added for:

  • MTA9338, all port variants

AudioCodes — Webex

Support has been added for:

  • MP-524

AudioCodes MP-524 now includes Tier I provisioning support for Webex, including configuration files, firmware upgrades, custom configuration, and TR-69 support.

🌟 Enhancements

Webex Identifier Lookup in Asset Search API

The GET endpoints for Users, Phones, Tenants, and Hierarchy Companies now accept a ?webex_id= query parameter.

This allows API consumers to look up Phonism records directly by their Webex identifier without requiring full-table scan queries.

Phone Directory Export as Background Job

Phone directory file exports are now handled asynchronously as background jobs.

This improves reliability and performance for tenants with large directories or frequent contact changes.

Improved Webex Token Error Visibility

When a Webex token fails, the platform now identifies which specific token is at fault.

The error is surfaced in the UI for tokens used in Device Info File sync, and the sync toggle is automatically disabled for the affected integration.

Zoom Marketplace Security Review

The biannual Zoom Marketplace Security Review has been renewed.

🐛 Bug Fixes
  • Fixed an issue preventing firmware upgrades for Cisco DBS Series devices.
  • Fixed a 504 Gateway Timeout error on the List Hierarchy API v3 endpoint when querying large hierarchies.
  • Fixed an issue where the Software dropdown appeared empty when creating a new Template due to a race condition between parallel AJAX requests.
  • Fixed an issue where Grandstream device firmware credentials were not saved correctly, defaulting to admin/admin instead of the user’s input or tenant-level provisioning credentials.
  • Fixed an issue affecting Microsoft Teams ATA192 behavior.
Deployed Tickets
  • PDS-4918: Support for Fanvil V-Series and X7A model — Deployed
  • PDS-4917: Teams ATA192 — Deployed
  • PDS-4907: Software dropdown empty when creating new Template — Deployed
  • PDS-4906: Identify and show which Webex token is failing when there is an error — Deployed
  • PDS-4877: Add TR-69 support for AudioCodes MP-5xx devices — Deployed
  • PDS-4866: Export phone directory file as background job — Deployed
  • PDS-4858: Firmware update failing — Deployed
  • PDS-4828: Renew biannual Zoom Marketplace Security Review — Deployed
  • PDS-4750: AudioCodes MP-524 Support for Webex — Deployed