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Dialplane by Inlayer
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AI Clients
Dialplane by Inlayer

Connect your AI tool to BroadWorks.

Claude, ChatGPT, Copilot and Gemini all connect the same way. Add one address, sign in, and start asking.
Your Dialplane addressWaiting
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Find your exact address under Settings once you sign in. Or use https://mcp.dialplane.com/broadworks and enter your Dialplane tenant name at sign-in.

ClaudeChatGPT / OpenAIGitHub CopilotGemini
Three steps

Same setup in every tool.

Step 1

Sign in

Use your own BroadWorks login, or an API key for tools that need one.

Step 2

Add one address

Paste your Dialplane address into your AI tool. Every tool uses the same one.

Step 3

Start asking

Ask about phones, users and groups. The tool reads changes back so you see they worked.

Setup by tool

Pick your tool and follow four steps.

Your AI tool runs the chat. Dialplane checks every request against what your login is allowed to do.

    
    
    
  
    

    

    


    Safe by default
    Give AI tools a job, not the keys to the switch.
    Your AI tool only reaches what your BroadWorks login can reach.
    Start read-only and allow changes when you are ready.
    Nothing can delete a group, service provider or reseller.
    The short answers.
    I hope we are able to answer your questions below. If you have any unanswered, do not hesitate to reach out. 
    Does the AI tool see our BroadWorks password?
    Not when you connect through our sign-in page. With an API key, the tool sends the login itself, so it passes through the tool.
    Can the AI tool make changes?
    Only what your login and your access settings allow. A read-only setup can look but not change anything.
    Can we use our own chatbot?
    Yes. Any tool that supports remote MCP servers connects the same way, and the same rules apply.
    Can we put our own brand on it?
    Yes. Your own AI support layer can sit in front, with Dialplane doing the BroadWorks work.
    Next Step
    Connect your AI tool to BroadWorks.
    Tell us which tool you use and we will get you connected.
    Book a Demo
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