Use cases

A company partnered with Phonism to migrate 70,000 non-Cisco devices from BroadWorks to Webex, saving an estimated $1.1 million in labor costs and achieving 95-100% migration success rates compared to 30% failure rates with manual processes.

A prominent retailer with 700+ stores migrated from an end-of-life UCaaS platform to Webex Calling, preserving 7,000 existing Poly & Algo devices and saving over $2 million through remote migrations completed in under 4 minutes per site.

Onboarding Poly devices into Webex can be complex, time-consuming, and unscalable, requiring manual configurations and limiting device functionality. Phonism automates the entire process, reducing onboarding time while enabling bulk provisioning, remote management, and full Webex Control Hub integration.

Phonism's analysis of 200k support tickets over six months revealed that 95% could be resolved through self-service, highlighting significant opportunities for efficiency improvements and cost reduction.

The oldest independent realty broker in the US transitioned to Zoom Phone in 40 seconds without replacing any devices, achieving 92% cost savings through Phonism's innovative solution.

TeleVoIPs enhanced their onboarding process and reduced support staff time through Phonism's device management solution, creating zero-touch deployments and eliminating the need for remote desktop sessions.

Lancashire-based Systems Integrator needed to rapidly scale their device management capabilities during the pandemic. Using Phonism, they transformed their operations to manage 10,000+ phones with zero-touch onboarding and hotel-branded portals for their hospitality customers.